Welcome to our FAQ page, where we address common inquiries about our services, pricing, and the moving process. Find answers to your questions and gain a better understanding of how Thumbs Up Moving Labor can assist you with your next move.
Explore the information below to discover valuable insights about our highly skilled movers and their expertise in handling fragile items with utmost care. Additionally, learn about our unwavering commitment to customer satisfaction, ensuring a smooth and stress-free moving experience. Feel free to browse through our FAQs to find answers to common inquiries and gain a deeper understanding of our services.
For 2 movers, we charge $140 an hour with a 2-hour minimum. For 3 movers, it's $220 an hour with the same 2-hour minimum. Additional time is prorated in 15-minute increments. A $60 travel fee covers most areas we service. Oversized items like pianos or safes may add extra charges. You pay only after the job is done — no deposit, no card required to book. We stand behind our work and make it right if something goes wrong.
Yes. We load and unload PODS, U-Haul U-Box, 1-800-PACK-RAT, trailers, and storage units. You rent the container. We do the lifting and pack it high and tight. We do not pack your boxes.
Full-service movers bring the truck and drive it. We do not. You rent the U-Haul, Penske, Budget truck, PODS, or storage container, and we supply the crew to load or unload it. That is why labor-only costs less than a full-service move.
Most 1-bedroom loads take 2 movers for 2 to 3 hours. A 2-bedroom is often 2 or 3 movers for 3 to 4 hours. A 3-bedroom is usually 3 movers for 4 to 6 hours. Stairs, long carries, and how packed the home is change the time. The minimum is 2 hours.
We work 7 days a week. There is no extra charge for Saturday or Sunday.
Yes, if a crew is open with immediate availability. Same-day and next-day jobs depend on the schedule in your city. Call or request a quote and we will tell you what we can cover.
We occasionally move safes and pianos, and items over 250 pounds, when we can do it safely — meaning not too many stairs and good access. There's an additional oversized item charge for items over 200 pounds with stairs, or over 250 pounds without stairs. We discuss oversized items before the move so you know the charge upfront. We're not always the best option for pianos — we don't move grand pianos, for example. And we typically don't move
safes over 350 pounds. If you have a heavy item, mention it when you request a quote and we'll tell you honestly whether we're the right fit.
Yes. Crews bring dollies, hand trucks, furniture pads, and the tools for basic disassembly, such as bed frames. We do not bring a truck.
When do we pay? We do not require a credit card or deposit at the time of booking. You will pay the movers directly with cash, check, or card when they are done with the job. We understand that there are many moving parts when planning your move so we understand when clients have to change dates or cancel.
We do not drive trucks for our clients currently. Our clients either drive the trucks themselves when they need to or they have a friend or family member drive it for them when they aren’t comfortable.
We currently do not provide packing services. Our clients are packed up and ready for our movers to load their items safely and securely or efficiently and mindfully unloaded them. However, we do pack trucks and containers to assist with moving.
When we started our company in 2013 in Washington state, we noticed that while there were many full-service companies already in business, there was a shortage of companies that focused on providing high-quality moving labor. Many of our clients are happy to rent trucks and save money. Often, clients can use one for free from their storage facility. A lot of our clients also need help loading or unloading containers or trailers for cross-country moves and don’t need trucks! Since we do not have the overhead that comes with trucks and the cost involved with maintaining, fueling, and licensing them, we are able to provide more flexible, reliable, and affordable moving labor help.
We do not charge extra for credit cards. We accept all major credit cards and you don’t pay anything until the job is done.
Washington: We cover most of the Puget Sound in Washington State. Cities include but aren't limited to the following: Arlington, Everett, Granite Falls, Lake Stevens, Lynnwood, Marysville, Smokey Point, Snohomish, Mukilteo, Tulalip, Alger, Bellingham, Bothell, Burlington, Camano, Edmonds, Deming, Duvall, Ferndale, Kenmore, Kirkland, La Conner, Mill Creek, Medina, Mountlake Terrace, Mount Vernon, Monroe, North Seattle, Shoreline, Stanwood, Sultan, Woodinville, Birch Bay, Blaine, Burien, Burlington, Bellevue, Bow, Carnation, Concrete, Custer, Deming, Everson, Gold Bar, Issaquah, Kent, Lynden, Newcastle, Renton, Redmond, Sedro-Woolley, Sammamish, Sumas, South Seattle, Sea-Tac, Auburn, Anacortes, Black Diamond, Clinton, Covington, Des Moines, Enumclaw, Fall City, Federal Way, Fife, Gig Harbor, Glacier, Hobart, Langley (Anywhere on Whidbey Island), Maple Valley, North Bend, Oak Harbor, Puyallup, Ravensdale, Skykomish, Snoqualmie, South Hill, Sumner, Tacoma.
Arizona: We cover the following cities plus more. Avondale, Ahwatukee, Apache Junction, Chandler, Carefree, Gilbert, Glendale, Mesa, Phoenix, Sun Lakes, San Tan Valley, Queen Creek, Anthem, Apache Junction, Buckeye, Casa Grande, Cave Creek, Coolidge, El Mirage, Florence, Glendale, Gold Canyon, Goodyear, Litchfield, Maricopa, Moon Valley, New River, Peoria, Scottsdale, Sun City, Sun City West Sun Lakes, Surprise, Youngtown, Eloy, Wickenburg, Payson, Cottonwood, Jerome, Prescott, Sedona, Salome, Sahuarita, Tombstone, Holbrook, Winslow, Fountain Hills, Gila Bend, Guadalupe, Litchfield Park, Paradise Valley, Tempe, Tolleson, Wickenburg, Youngtown, and surrounding cities.
We provide basic disassembly and reassembly of furniture items such as bed frames. We bring tools with us to every move.
We typically only move items under 350 lbs. We are standard household furniture movers. In certain situations, we are able to move items heavier than 350 lbs. but it's on a case-by-case basis.
We are fully licensed and insured as a company.
We do not hire day labor. All of our movers are internally employed and trained and covered by our worker's compensation insurance.
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